At KeepInTouchWatch, we are dedicated to providing you with timepieces of exceptional quality and craftsmanship. We stand behind the reliability and performance of our watches and offer a comprehensive warranty to ensure your peace of mind.

Warranty Coverage

KeepInTouchWatch offers a [1-year] limited warranty from the date of purchase, covering manufacturing defects and faulty workmanship. This warranty applies to the original purchaser of the watch and is non-transferable.

What is Covered

Our warranty covers the following:

Mechanical and Functional Issues: We guarantee that your KeepInTouchWatch will be free from defects in materials and workmanship that affect its functionality. This includes issues with the movement, dial, hands, and crown.

Strap and Bracelet: The warranty also covers defects in the watch strap or bracelet, ensuring that your timepiece is comfortable and secure.

What is Not Covered

The warranty does not cover the following:

Normal Wear and Tear: Over time, normal wear and tear might occur, such as scratches on the case or crystal. These natural signs of use are not covered under the warranty.

Damage or Accidents: Accidental damage, improper handling, negligence, or unauthorized repairs or modifications are not covered.

If you encounter any issues covered by our warranty, please follow these steps:

Contact our customer support team at with your order details and a description of the issue.

Our team will guide you through the return and inspection process. You may need to ship the watch to us for evaluation.

Once we confirm that the issue is covered by our warranty, we will repair or replace the watch at our discretion.

Exclusions and Limitations

Our warranty is designed to provide you with added assurance and confidence in your purchase. However, it does not affect your legal rights under applicable consumer protection laws.

Contact Us

For any questions or inquiries related to our product warranty, please don’t hesitate to contact our customer support team at [email protected].

Thank you for choosing KeepInTouchWatch. We are committed to delivering timepieces that stand the test of time.